Axis International Corporation

We provide business-oriented IT rescue services performed by our highly skilled professionals and covers services from IT system maintenance to operational support and management, including servers, systems and networks troubleshooting. These services primarily focused on System diagnosis, Proposal for Information Technology Support, Onsite IT Troubleshooting, System Documentation Design, thorough Operational Support for your Corporate IT System will offer a strong support and backup for IT staff in small and medium-sized companies. In addition, we provide intervention in case of IT incidents like PC troubles, HDD failure, Virus infection as well as services like Printer, multifunction machines installation, wired and wireless networking setup, Internet connection support and other IT equipment installation and procurement. That makes us a real One-Stop IT services provider. If you are facing any IT-related troubles, please feel free to contact us and we will provide you with global diagnostic services along with onsite emergency intervention.

Service Features

One-Stop IT services provide	Through our network of IT specialists, we provide IT support to our customers, from IT system maintenance, troubleshooting until operational support and management for servers, systems, networks…
Support for multiple products	We provide support regardless of models and manufacturers
Effective Business Solutions	System diagnosis, Proposal for Information Technology Support, Onsite IT Troubleshooting, System Documentation Design, thorough Operational Support for your Corporate IT System! We offer a strong support and backup for IT staff in small and medium-sized companies.
Fair Accounting	Repair fees are not hourly, but are rather charged upon success, so as long as your problem persists, we will not be paid.

If you have these kind of worries, please contact us

• ．Although you built and deployed your IT environment by yourself, you have nobody to contact for all business related to system maintenance and trouble support.
• ．If you do not have a fully dedicated IT staff, in case of IT failure or incident, your business activity will be abruptly halted.
• ．In case of an IT incident or trouble, you eventually end by disturbing the "people familiar with PC" from your company, stopping him from doing his own tasks.
• ．You would rather let your IT staff be in charge of strategical part than confine them to troubleshooting tasks.

We offer these kind of services

• ．Urgent intervention if necessary in case of IT troubles like PC troubles, HDD failure, Virus infection, …
• ．Printer, multifunction machines installation, wired and wireless networking setup, Internet connection support and other IT equipment installation and procurement
• ．Operational management audit for your IT System.

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Fees

Services	Summary	Cost (Reference)
System - Server Operational Maintenance	Server Operational Management Service performed by IT Professional Staff, monitoring 24/7/365 that includes Initial Diagnosis, failure prevention measures, regular maintenance operation and emergency intervention.	Initial Cost Ref.: ￥52,500-（Tax Incl.）(Standard Support) *Including Interview, Investigation, Document production Monthly Cost Ref.: ￥52,500-（Tax Incl.）(Standard Support) * Basically per Server
	* PCs and Printers troubles are not included in these fees. Please contact us.
Network Operational Support	Network Operational Management Service performed by IT Professional Staff, monitoring 24/7/365 that includes Initial Diagnosis, failure prevention measures, regular maintenance operation and emergency intervention.	Initial Cost Ref.: ￥52,500-（Tax Incl.） (Standard Support) *Including Interview, Investigation, Document production Monthly Cost Ref.: ￥52,500-（Tax Incl.）(Standard Support) * Basically up to 1 Router and 2 Switches
	* PCs and Printers troubles are not included in these fees. Please contact us for more information.
PC Troubleshooting Service	PC Troubleshooting Service performed by IT Professional Staff, monitoring 24/7/365 that includes Initial Diagnosis, failure prevention measures, regular maintenance operation and emergency intervention.	Initial Cost Ref.: ￥21,000-（Tax Incl.） (Standard Support) *Including Interview, Investigation, Document production Monthly Cost Ref.: ￥21,000-（Tax Incl.） (Standard Support) * Basically up to 5 PCs
	* PCs and Printers troubles are not included in these fees. Please contact us.

Supported area information

IT Support Services are mainly dedicated to Tokyo 23 wards and as a result consist in a very flexible service enabling rapid intervention. In particular, we have a lot of customers in Tokyo center like in Shibuya, Shinagawa, Minato, Chiyoda, Toshima, Shinjuku and Chuo. After client request, an initial diagnosis is being performed and a support engineer is dispatched on-site straight after.

Prefecture	Area	Travel fees
Tokyo	Chiyoda, Chuo, Shibuya, Shinagawa, Minato, Setagaya, Shinjuku, Meguro, Bunkyo, Toshima, Nakano, Suginami, Itabashi, Nerima, Kita, Koto, Edogawa, Adachi, Arakawa, Katsushika, Sumida, Taito, Ota	￥5,000 ￥5,250 ＊If the journey takes more than 1 hour by train: ￥8,400～
Saitama	Whole area	￥5,000 ＊If the journey takes more than 1 hour by train: ￥8,400～
Kanagawa	Whole area	￥5,000 ＊If the journey takes more than 1 hour by train: ￥8,400～
Chiba	Whole area	￥5,000 ＊If the journey takes more than 1 hour by train: ￥8,400～
Tochigi	Whole area	￥10,000～
Ibaraki	Whole area	￥10,000～

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